Every reply, in seconds
Average response across voice, WhatsApp, and email — before patients consider going elsewhere.
Your front desk,
running on autopilot
MainDesk answers calls, books appointments, and follows up with patients — around the clock, in under two seconds, without hiring another person.
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What it handles
One agent.
Every channel.
MainDesk works across voice, WhatsApp, and email simultaneously — so no patient falls through the cracks, whatever channel they use.
The process
Live in 48 hours,
not 48 weeks.
No rip-and-replace. No long contracts. We sit on top of what you already have.
01
Connect your channels
We integrate with your existing phone number, WhatsApp Business account, and email inbox. Nothing changes on your end.
Works with your existing number02
Train your agent
Tell us your hours, services, team, and common questions. We configure the agent to sound exactly like your clinic, not a robot.
Custom voice & personality03
Flip the switch
Your agent goes live. From day one it handles incoming contacts, books appointments, and sends follow-ups — while you watch in the dashboard.
Live in under 48 hoursBeta feedback
Patients rate their interaction as on par with — or better than — speaking to a person.
Always available
Bank holidays, weekends, 3am emergencies. The agent never sleeps, never takes lunch.
Live now
3
Channels in one agent
Voice, WhatsApp, and email — managed from a single dashboard with one unified view.
The math
What one month
could look like.
89
patient messages handled
27
appointments booked autonomously
3
escalated to a human — the ones that mattered
62 hrs
reception time replaced
Illustrative — modeled on a mid-size general practice with WhatsApp + email + web active. We'll help you set a real baseline in your first month.
FAQ
Questions we always get
For most clinics, we're live within 48 hours of onboarding. The process is: we get your clinic details, configure the agent, run a test session with you, then flip the switch. No IT team required on your side.
Yes. We route through your existing number — patients call the same number they always have. There's no porting, no number changes, and no disruption to calls that need to go to your staff directly.
The agent warm-transfers the caller to your team, sends a notification with context to your dashboard, or takes a message — depending on how you configure it. It never leaves a patient hanging.
All data is encrypted in transit and at rest. Every reply is run through an outbound redaction filter so secrets and PII can't leak. We never use patient conversations to train our models. Production HIPAA / BAA support is on the roadmap for Enterprise plans.
Absolutely. You choose the agent's name, voice, tone, and the exact responses it gives to common questions. Growth and Enterprise plans include full custom voice cloning. The goal is for patients to think they're talking to one of your team.
Cancel anytime with 30 days' notice. No lock-in, no cancellation fees, no awkward calls. We're confident you won't want to once you see what it does to your missed-call rate.
Ready when you are
Start answering every call.
Starting Monday.
Don't take our word for it — call the number below and talk to the agent yourself. Or book a 20-minute walkthrough and we'll configure it for your clinic.
No credit card required
Live in under 48 hours
Cancel anytime